From A to Z

Everything you need to know about anything.

A

ADAPTORS & ELECTRICITY
The mains voltage in the Netherlands is 230V. If you need an adapter, it is available in our minibar. For prices, you can check the room service menu.
ALCOHOL
Now to the important stuff. Please keep in mind that if you open a bottle, you will be charged for the entire bottle. So drink up!

B

BIKE RENTALS
Move like a local on our stylish bikes. To arrange a rental, dial 9 or visit the front desk.

C

CHECK OUT
Our check-out time is 12 noon. Need a little more time? Ask us about the possibility of a late check-out for €15 per extra hour.

F

FORGOTTEN ITEMS
Missing a toothbrush, makeup remover or anything else? Just dial 9, and we’ll get you sorted as soon as we can.
FOOD & DRINKS
Amsterdam is more than Bitterballen. At IZAKAYA, our Asian-inspired Kitchen & Bar, you can enjoy our unique menu of fresh dishes. From critically acclaimed international flavors and edge-eliminating craft cocktails to the basics — eggs, bacon, and coffee — it’s all available with a reservation.

BAR
Sun – Thu from 10:00 – 01:00 hrs
Fri – Sat from 10:00 – 02:00 hrs

BREAKFAST
Mon – Fri from 07:00 – 10:30 hrs
Sat – Sun from 07:00 – 11:00 hrs

LUNCH
Mon – Sat from 12:00 – 15:00 hrs
Sun from 12:00 – 16:00 hrs

DINNER
Sun – Wed from 17:30 – 22:30 hrs
Thu – Sat from 17:30 – 23:00 hrs

G

GYM
Get your workout in at our gym located at Albert Cuypstraat 44 just a few steps away from the hotel. Open every day from 07:00 till 22:00 hrs. Dial 9 for more information about the space or to request a personal trainer.

L

LUGGAGE STORAGE
Need somewhere to store your luggage after check-out? We’ve got you covered. Drop your bags off at our lobby and enjoy the rest of your day without your bags.

P

PERFECT PILLOWS
Sleep better with our selection of pillows! Choose from our comfy foam pillows or our supportive firm pillows. Just dial 9 for sweet dreams.

S

SAFE
Store your extra-precious items in your room’s personal safe. Please note that we accept no liability for loss or damage of your items.
SAFETY FIRST
Locate the nearest emergency exits in the hallway and on the map posted on your door. In the unlikely event of a fire, we advise you to:

-Stay calm and do not panic

-Report the fire by phone

-Exit the hotel via the emergency exit

-Follow the advice of the staff

Every room in the hotel is equipped with smoke detectors to alert our team in case of fire or smoke.

Sir Albert also features 24h interior and exterior camera support to keep you safe. If something doesn’t feel right, dial 9 and let us know.
SIRCLE CLUB
Join Sircle Club to enjoy special offers and perks for stays across Sir Hotels and our sister properties Max Brown and Park Central – including free room upgrades, early check-in and late check-out upon availability, and destination-specific packages. Plus, as a member, you’ll get up to 15% off our best rates, forever. Signing up is free and the benefits are endless.
SIR GUIDES
Explore our Sir Guides on our website, featuring all the tips and tricks to experience Amsterdam like a local. Discover the best restaurants, museums, shops, cafés, and bars in the city: Sir Guides
SMOKING
The hotel maintains a 100% smoke-free policy. Please be aware that if our smoke detectors detect smoke, a deep-cleaning fee will be applied. Let’s keep our environment smoke-free for everyone’s comfort.
SPEAKER
Connect wirelessly via Bluetooth to enjoy all your favorite tunes. From ABBA to Zeppelin, anything goes!
SHOP
Our hotel also features a shop where you can find various curiosities and gifts. Swing by and dive into our incredible selection – it's a treasure trove of fun waiting for you!

T

TAP WATER
The Netherlands has some of the safest and cleanest tap water in Europe, making it perfectly safe to drink. However, if you prefer, you can always request a free bottle of water.
TELEPHONE
In case of emergencies, dial 112. The Netherlands’ country code is +31, and our area code is 020. For assistance from our team, simply dial 9 on your room telephone or message us on WhatsApp at +31 (0)6 12 73 00 60.
TOWELS
Every little bit helps the environment, so we will only replace towels if you leave them on the floor. Additionally, towels are replaced every two days regardless.

W

WAKE-UP SERVICE
We’re here to ensure you wake up refreshed. Just dial 9 to let us know when you'd like your wake-up call.
WIFI CONNECTION
To connect to our complimentary Wi-Fi, select the ‘Sir Albert’ wireless network on your device. Once connected, open your browser, and a login window will appear automatically. Sign in with your surname and room number to access the internet.

X

X BANK
X BANK, part of Sircle Collection, is a one-of-a-kind concept store and art exhibition space set in the historic building of the W Hotel Amsterdam, located between the Singel Canal and the Royal Palace. With a 700-square-meter store showcasing over 180 Dutch art, fashion, and design labels, X BANK hosts unique programming year-round to celebrate local creativity. Visit X BANK to shop for unique Dutch art, fashion, and design pieces.